Re: bursar-l: Bad checks and withdrawals

We put the check amount back on the student account along with a
returned check fee. This applies if the check was from a parent or
student and then do a letter to the individual notifying them and
allowing them to replace the payment. We mention in our letter that if
they have 3 returned checks, we will only accept future payment in the
form of guaranteed funds (ex. Credit card, cashier's check, etc). This
is also printed in our catalog. Unfortunately, this is a bit hard to
track and depends on Business Office staff to manually keep a list if
someone gets to that point.

Surprisingly, often a parent or student will know first and contact us
before the check has gotten back to us. Thankfully we have a minimal
number of returned checks so this process works okay for us.

Sandra Jackson
Business Office
Roanoke College
Tel. 540-375-2058

 
-----Original Message-----
From: bursar-l-bounces@list.mail.virginia.edu
[mailto:bursar-l-bounces@list.mail.virginia.edu] On Behalf Of Philomena
Wilson
Sent: Tuesday, October 09, 2007 5:08 PM
To: Bursar Listserve
Subject: bursar-l: Bad checks and withdrawals

Hello everyone,

I wondered if you would share with me your policy statement regarding
the
process involved when student presents bad checks. I know that some
schools then withdraw the student from the classes. Can you share your
policy? Also, how do you notify the student of this development?

As usual, your ideas and policies will be greatly appreciated.

We are thinking about instituting such a policy for our School of
Continuing Studies.

Philomena

Philomena Wilson
Student Accounts
Northwestern University
710 N. Lake Shore Drive
Chicago, IL 60076

312 503 8503

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Received on Wed Oct 10 09:28:33 2007