Re: E-billing

We made e-billing mandatory the fall of 2004 (we had been providing both
electronic and paper bills for several years prior). The only thing I
will add to what previous people have written is this: While we did a
good job of getting the word to all students and to the parents of new
students through orientation efforts, I wish we had done a better job of
getting the word to the parents of returning students. It seems not all
returning students thought to inform their parents.

Brian T. Looby
Bursar
University of Northern Iowa

> At 11:58 AM 12/13/2005 -0600, McVay, Joyce wrote:
>
>> Bursarland,
>>
>> I am interested in your experiences with moving from paper billing to
>> E-billing. We are going to be making that move over the next few
>> months. We are using TouchNet eBill to accomplish the transition.
>>
>> I'm particularly interested in any problems you encountered and in
>> knowing what you would have done differently "if you knew then what you
>> know now!" You can either respond to me directly at the contact
>> information below, or respond to the list, as others might also be
>> interested.
>>
>> Thanks!
>>
>> Joyce McVay
>> Student Accounts Supervisor
>> Truman State University
>> jmcvay@truman.edu
>> Phone 660-785-4156
>> fax 660-785-7420
>>
>> Education is what remains after one has forgotten everything he learned
>> in school. - Albert Einstein
>
Received on Thu Dec 15 09:09:45 2005