RE: Information sent to students on ACH transactions

Please reply to the list. Thanks.

Barry Greenberg
SIUE

-----Original Message-----
From: bursar-l-bounces@list.mail.Virginia.EDU
[mailto:bursar-l-bounces@list.mail.Virginia.EDU] On Behalf Of Kathy Modesitt
Sent: Tuesday, September 20, 2005 04:06 PM
To: bursar-l@list.mail.Virginia.EDU
Subject: Information sent to students on ACH transactions

At Indiana State University we are reviewing using ACH for student refunds.
In reviewing this process we are looking into what information needs to be
sent to students to notify them the funds have been transferred to their
bank accounts. If your institution is using ACH for student refunds we
would appreciate answers to the following questions. You can reply directly
to me or to the list.

1. Do you send notifications to the student to inform them that
the funds have been transferred? If so, when is it sent and in what form?
Is this sent for regulatory reasons or simply to inform the students?

2. How long have you used ACH? What percentage of your students
refunds are sent ACH? Do you feel that it has been successful?

3. What is the size of your institution?

Thank you in advance for your help with these items.

Kathy Modesitt
Assistant Director Bursar Operations
Indiana State University
Received on Wed Sep 21 13:39:12 2005