Institute for Student Services Professionals (fwd)

Please pass onto your staff members. Thanks, Ruth Johnston.

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The Institute for Student Services Professionals presents

"Integrating Student Services: Fulfilling Our Student-Centered Mission"

Sunday, November 6 - Tuesday, November 8, 2005

Philadelphia

at the University of Pennsylvania

The Institute for Student Services Professionals, a collaborative endeavor
of six higher education institutions, invites you to attend a hands-on
workshop, "Integrating Student Services: Fulfilling Our Student-Centered
Mission." The workshop, presented in alliance with the National Association
of College and University Business Officers (NACUBO), will offer sessions
for institutions at various stages of integrating student services. Whether
you are exploring the possibilities, in the midst of change, or, having
completed integration, seeking continuous improvement, this program will
address your concerns. Unique mini-lab sessions will take advantage of the
University of Pennsylvania campus in Philadelphia to provide real-world
examples of effective delivery of student services through integration.

Planned for you by student services professionals from Belmont University,
Pepperdine University, Temple University, the University of Minnesota, the
University of Pennsylvania, and the University of Washington, the workshop
will address topics such as physical, organizational, and virtual
integrations so you can understand which model will work best for you.
Other sessions focus on how to work most effectively, including
staff/leadership development, cost containment, customer service, and
measuring effectiveness. Faculty will work interactively with participants
and will provide tools to help facilitate, lead, and participate in change
while discussing the benefits, opportunities, and challenges of creating
dynamic integrated student services.

Mark your calendar now for Sunday, November 6 - Tuesday, November 8, 2005.
Successful integration depends on teamwork. Plan to bring a team to get the
most from this program. Look for more details and registration information
coming soon to www.nacubo.org.

Program Planning Committee:

* Frank Claus, University of Pennsylvania, claus@sfs.upenn.edu
<mailto:claus@sfs.upenn.edu>
* Roseann DeRupo, DeRupo and Associates, derupo.associates@verizon.net
<mailto:derupo.associates@verizon.net>
* Paula Gill, Belmont University, gillp@mail.belmont.edu
<mailto:gillp@mail.belmont.edu>
* David Glezerman, Temple University, david.glezerman@temple.edu
<mailto:DGlezer@aol.com>
* Anne Gross, NACUBO, anne.gross@nacubo.org
<mailto:anne.gross@nacubo.org>
* Ruth Johnston; University of Washington, ruthj@u.washington.edu
<mailto:ruthj@u.washington.edu>
* Hung Le, Pepperdine University, hung.le@pepperdine.edu
<mailto:hung.le@pepperdine.edu>
* Julie Selander, University of Minnesota, goode021@umn.edu
<mailto:goode021@sossgw.stu.umn.edu>

For more information, please feel free to contact any member of the Program
Planning Committee listed above.