From: Tacoronte, Joe (Joe.Tacoronte@unco.edu)
Date: Wed Sep 17 2003 - 10:47:16 EDT
We use a substitute form to furnish statements to recipients. We reported "Amounts Billed" this year since we had the information and it was going to be required next time anyway and left the "Payments Received" box blank. We also gave a summary of the account that gave the qualified fees, unqualified fees, payments applied, refund amounts and scholarships. The bulk of our calls from students were for lost or not received forms asking for a duplicate.
Joe Tacoronte
University of Northern Colorado
-----Original Message-----
From: Jonee Daniels [mailto:Danielsj@gwmail.utk.edu]
Sent: Wednesday, September 17, 2003 7:12 AM
To: bursar-l@virginia.edu
Subject: 109T Question
Hello,
For those schools who have chosen to report "Amounts billed" instead of "Amounts Paid", are you going to leave box 1 blank without the wording "Payments received for qualified tuition and related expenses"?
We are anticipating students reading the wording in box 1 and calling to ask why the box is blank.
In an effort to prevent some calls, I was wondering what others have done to reduce the confusion students may have.
Thanks for any suggestions.
Jonee Daniels-Lindstrom
Bursar
211 Student Services Bldg
Knoxville, TN 37996-0225
865-974-4495
865-974-1945 (fax)
danielsj@utk.edu
This archive was generated by hypermail 2.1.6 : Wed Sep 17 2003 - 11:42:45 EDT