From: Baker, Regina (BakerR@hartwick.edu)
Date: Thu Jun 05 2003 - 16:31:36 EDT
Assistant Director of Student Accounts
Full-time, 12-month
Date: June 5, 2003
Title: Assistant Director of Student Accounts
Exempt, level 4
Description: The Assistant Director of Student Accounts is employed in the Office of Student Accounts and reports directly to the Director of Student Accounts. The Office of Student Accounts, which includes the student accounts area, general accounts receivable, and cashiering functions, is part of the Finance Division of Hartwick College. The Student Accounts Assistant provides full-time assistance to the Director in the billing and collection of all tuition, residence, and related fees; serves as a liaison to students and parents to provide strong service with an emphasis on account resolution; maintains daily communications and maintenance to ensure accuracy of student account debits and credits; and supervises student employees.
Qualifications: Bachelor's Degree, one year's experience in collections, accounts receivable, or loan collections; one year's experience in customer service; excellent interpersonal and organizational skills; strong quantitative skills; adeptness at using Microsoft Excel and Word; and strong student service commitment. Prior experience in an academic environment, knowledge of Datatel Colleague software, and experience in preparing receivables and collections related reports for management and audit purposes preferred.
Submit resume, letter, and three references either electronically or via U.S. mail to Suzanne Janitz, Office of Human Resources, Hartwick College, Oneonta, NY 13820. EOE
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