Re: Physical Security--Bursar/Student Accounts Office

From: cathy foland (cfoland@siue.edu)
Date: Wed Apr 09 2003 - 17:59:41 EDT

  • Next message: MWALSH@bentley.edu: "Re: GLB Act/FTC Rules for safeguarding customer information"

    Brian,

    We have a main Bursar's Office which closes at 4:30 pm and we also have a
    Satelite Cashier (a single cashier station) which closes at 8:00 pm located
    within the Service Center. Students can make registration changes, order
    transcripts, etc. in the Service Center. Both the main Bursar's Office and
    Satelite Cashier have an open counter like a bank teller environment. No
    glass barrier. Security cameras are in place. No security personnel are in
    the office/lobby except that campus police stop by on a regular basis.

    Cathy

    Cathy

    "Brian T. Kaspar" wrote:

    > Here at Hofstra University, we have had several staff members questioning
    > the physical security in the Office of Student Accounts. Hofstra has a
    > one-stop shopping concept where students can go to register, make payments
    > and get other assistance (i.e. deferments or account reconciliations,
    > including financial aid information.
    >
    > - How is the Bursar's (Student Accounts) Office physically set up at your
    > college/university?
    >
    > - Do you have an open counter?
    >
    > - Is there a glass barrier between the staff and the student?
    >
    > - Do you have security cameras?
    >
    > - Security personnel in the office/lobby?
    >
    > I am especially interested in knowing how the location is set up where you
    > accept payments.
    >
    > Any information that you can provide would be greatly appreciated.
    >
    > Brian Kaspar
    >
    > **********************************************
    > Brian T. Kaspar
    > Associate Director of Student Accounts
    > 205F Memorial Hall
    > 126 Hofstra University
    > Hempstead, New York 11549-1260
    > Phone: (516)-463-6828
    > Fax: (516)-463-4847
    > E-Mail: Brian.T.Kaspar@Hofstra.Edu

    --
    Cathy Foland
    Associate Bursar
    Office of the Bursar
    Southern Illinois University Edwardsville
    Phone:  (618) 650-3131
    Fax:  (618) 650-2971
    Email:  cfoland@siue.edu
    


    This archive was generated by hypermail 2.1.4 : Fri Apr 11 2003 - 11:54:36 EDT