Physical Security--Bursar/Student Accounts Office

From: Brian T. Kaspar (Brian.T.Kaspar@hofstra.edu)
Date: Wed Apr 09 2003 - 12:27:45 EDT

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    Here at Hofstra University, we have had several staff members questioning the physical security in the Office of Student Accounts. Hofstra has a one-stop shopping concept where students can go to register, make payments and get other assistance (i.e. deferments or account reconciliations, including financial aid information.

    - How is the Bursar's (Student Accounts) Office physically set up at your college/university?
      
    - Do you have an open counter?

    - Is there a glass barrier between the staff and the student?

    - Do you have security cameras?

    - Security personnel in the office/lobby?

    I am especially interested in knowing how the location is set up where you accept payments.

    Any information that you can provide would be greatly appreciated.

    Brian Kaspar

    **********************************************
    Brian T. Kaspar
    Associate Director of Student Accounts
    205F Memorial Hall
    126 Hofstra University
    Hempstead, New York 11549-1260
    Phone: (516)-463-6828
    Fax: (516)-463-4847
    E-Mail: Brian.T.Kaspar@Hofstra.Edu

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