Accounts with balances that have been written off

From: Kathy Modesitt (k-modesitt@indstate.edu)
Date: Wed Mar 19 2003 - 18:02:15 EST

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    We are examining our policies and procedures concerning accounts with
    balances that have been written off. We would appreciate if you could
    provide us with answers to the following questions. Please answer directly
    to me and I will summarize for the list.

    1. When you write-off the balance of an account is it permanently forgiven?

    2. When you write-off the balance of an account do you set a hold or use
            some type of indicator to flag the account in case the student returns to
            your institution? Do you then attempt to collect it?

    3. Do you use any account balance guidelines in deciding how you will handle
            an account? For example, is there an amount under which you permanently
            forgive the balance, however, if the balance is above the amount you handle
            it differently?

    Thanks,

    Kathy Modesitt
    Assistant Director Bursar Operations
    Office of the Controller
    Indiana State University

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