Credit card refunds

From: Stuart B. Warner (swarner@wnec.edu)
Date: Thu Jan 30 2003 - 16:09:00 EST

  • Next message: Kercheval, Kimberley A.: "RE:"

    It was a gray area for us. We actually wanted to credit the credit
    cards so we could avoid the fees. But, the students argued that it
    was not the same as them returning a pair of jeans. They usually had a
    legitimate bill which was due at the time. They used their card where
    others might have used a check. The fact that at a later point we
    disburse aid is regarded as a separate transaction. So, we dropped the
    push to refund to the card, and I think we are on solid ground. We don't
    accept credit card payments when there is no balance due, which would
    amount to churning, with them getting points, and us
    paying fees. Hope this is helpful,
    Stuart



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