Re: credit card refunds

From: Eileen Walker (emwalker@owu.edu)
Date: Thu Jan 30 2003 - 14:52:14 EST

  • Next message: Kercheval, Kimberley A.: "RE:"

    Elissa,

    In reviewing our credit card agreement to try to answer this question in
    the past, I found language requiring that refunds be credited back to the
    card. If the refund is paid by check, then the credit card company would
    consider the original charge to be a cash advance, which has a different
    treatment than a payment. However, if the refund is issued more than a
    month after the charge, I will consider issuing a check if the payor
    requests it and states they have already paid off their credit card
    balance. That may be stretching the terms of the credit card agreement, but
    it seems logical to me.

    Eileen

    At 02:14 PM 1/30/2003 -0500, Elissa Lans wrote:
    >I'm sure this has been asked before, but I am hoping you don't mind
    >answering again.
    >
    >What is the requirement behind refunding credit card payments back to the
    >credit card versus issuing checks?
    >
    >We do automatic refunding and if we didn't have to manually do these
    >credit card refunds, it would save a lot of time, etc..
    >
    >Thanks for your help.

    Eileen M. Walker
    Associate Vice President & Controller
    Ohio Wesleyan University
    Delaware, Oh 43015

    Phone: (740) 368-3363
    Fax: (740) 368-3009



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