Policies and Procedures Manual

From: Herb Albertson (albertsh@enc.edu)
Date: Thu Jan 23 2003 - 21:52:56 EST

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    I am new to this list and also new to being a Bursar (5
    months.) I am learning from reading posts to this list
    especially this current topic about Financial Aid refunds at
    the beginning of the semester.
    I am putting together a Policies and Procedures Manual for
    the Office of Student Accounts here and would like input
    from the list. Does any one have a Policies and Procedure
    Manual that they can share with me? Are there items that
    you have fought for or made sure were policies to cover
    problems you ran into? I could be opening a can of worms
    here but could use the wisdom from the years of experience
    you all have had.

    --
    Herb Albertson, Bursar
    Eastern Nazarene College
    23 East Elm Ave
    Quincy, MA  02170
    (617) 745-3809
    (617) 745-3992 (Fax)
    


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