RE: Financial Aid Refunds

From: Ralph, Judith C (JRalph@otterbein.edu)
Date: Thu Jan 23 2003 - 08:50:21 EST

  • Next message: Lill Heit: "RE: Financial Aid Refunds"

    Our Fin Aid Office times the Title 4 disbursements (including the loan
    proceeds) to the student account to the day after the 100% refund period
    ends, the second Tuesday of the term. We then issue refunds on the second
    Friday of each term, which allows use to comply with the 3 day regulation of
    delivering the funds. We never issue refunds of T4 until the 100% refund
    period ends, but the trick to this whole scenerio is the timimg of the
    disbursements by the Fin Aid Office. When we do the initial billing for
    each term, usually about 6 weeks prior to the start, we allow students to
    deduct their fin aid if the award is complete and pay only the difference
    not covered by their aid.

    Judy Ralph
    Student Accounts Manager
    Otterbein College
    Westerville, Ohio

    -----Original Message-----
    From: Cindy Shelton [mailto:sheltonck@appstate.edu]
    Sent: Wednesday, January 22, 2003 4:44 PM
    To: bursar-l@virginia.edu
    Subject: Financial Aid Refunds

    Hello Fellow Bursars and Student Accounts Directors!

    I hope you all are surviving the beginning of the spring term rush. I'm
    having a little problem at my institution and would like to know if any
    of you have the same issue. Currently, our Financial Aid Office feeds
    any and all types of aid to students' accounts 10 days before the term
    begins. We then have refunds available to students on Registration day,
    which is two days before classes start. Recently, this has caused big
    problems because students are dropping/adding hours, aid is being taken
    away, meal options are being added for off-campus students, etc. during
    the first week and a half of classes. Even worse, we are having
    students pick up refund checks and then withdraw.

    How many of you do what I described above and how many of you wait until
    after the drop/add period to make refunds available? I would like to
    change our refund policy but will need input from other institutions
    before my administration will make a decision.

    Thanks, in advance, for your responses!
    Cindy Shelton
    Director of Student Accounts
    Appalachian State University
    (4 year public)
    Boone, NC
    828-262-6420



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