From: Barry Greenberg (bgreenb@siue.edu)
Date: Fri Apr 26 2002 - 16:45:37 EDT
dianne,
comments from southern illinois university - edwardsville in caps below.
barry greenberg
bursar
Dianne Bean wrote:
> Dear Colleagues,
>
> Like many of your campuses out there in Bursarland, the University
> of California, Irvine (UCI) is exploring the acceptance of web credit card
> payments. Currently, UCI does not accept credit cards for registration and
> miscellaneous student fees due to the high costs associated with the
> program. However, the possibility of charging a convenience fee for web
> payment processing may be a solution. If your campus currently accepts
> credit card payments via the web, please answer the following questions (I
> know a lot of these have already been asked over time but we would like to
> hear the latest and greatest -- thanks!):
>
> 1. Name of your institution and number of students attending.
SIUE; 12,500
>
>
> 2. What percentage of students use credit cards for registration,
> accounts receivable, and other student-related charges each
> quarter/semester?
17%
>
>
> 3. When did you begin the credit card program?
CREDIT CARDS OVER THE COUNTER IN THE BURSAR'S OFFICE HAS BEEN IN PLACE FOR OVER
10 YEARS. WEB PAYMENTS USING CREDIT CARDS HAS BEEN IN PLACE SINCE MARCH 2001.
>
>
> 4. What feedback have you received from students and/or parents?
VERY LITTLE; A VERY RARE COMPLAINT ABOUT SOMETHING IN THE PROGRAM BUT THE ONLY
POSITIVE REINFORCEMENT HAS BEEN THE FACT THAT FOLKS HAVE TAKEN ADVANTAGE OF THE
OPPORTUNITY.
>
>
> 5. If you charge a convenience fee, how much is it?
2% FOR WEB ONLY
>
> 6. If you do not charge a convenience fee, how is the expense of the
> bank fees funded (discount rate, etc.)?
>
> 7. What credit cards do you accept?
MASTERCARD AND VISA
>
>
> 8. If any campus accepts ACH payments via the web, how's that
> working out?
N/A
>
>
> We realize that VISA rules do not allow convenience fees to be
> charged on a sliding scale. So if we were to go this route, it would have
> to be a set fee no matter what amount is being paid. Any information you
> can provide would be most appreciated. Thank you.
>
> Regards,
> Dianne Bean, Manager
> UCI Central Cashier
>
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-- Barry Greenberg Bursar P.O. Box 1042 Office of the Bursar Southern Illinois University Edwardsville Edwardsville, IL 62026e-mail bgreenb@siue.edu phone (618) 650-3138 fax (618) 650-2971 Bursar Home page www.siue.edu/BURSAR SIUE Home page www.siue.edu
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