From: Debbie Caraway (dcaraway@antioch-college.edu)
Date: Wed Sep 12 2001 - 17:14:48 EDT
We enter a negative amount in CREN. Your daily session and the credit
card end of day report then agree.
Deb Caraway
Antioch College
Yellow Springs OH 45387
>Date: Wed, 12 Sep 2001 13:07:53 -0700
>From: Debbie Tran <trand@uchastings.edu>
>Subject: Re: [CF] Student Refunds-paid by credit card
>To: cftalk@datatel.com
>Organization: UC Hastings College of the Law
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>
>I know this is working around the system but could you manually
>post a 'credit card refund' entry on the student's account via MCRG
>and then manually type in a refund on the credit card machine?
>
>We operate the stand alone credit card terminals in some of our
>departments but do not accept credit cards to pay for tuition and
>fees.
>
>Date sent: Wed, 12 Sep 2001 15:17:45 -0400
>From: Sherry Hewitt <SHEWITT@bomi-edu.org>
>Subject: Re: [CF] Student Refunds-paid by credit card
>To: cftalk@datatel.com, CantrellA@spt.tec.sc.us
>
> > We just went live on Datatel this week. We haven't come across this
> > issue yet.
> >
> > Please forward any information to me as well.
> >
> > >>> "Cantrell, Amy" <CantrellA@spt.tec.sc.us> 09/12/01 02:48PM >>>
> >
> > > We have not been able to figure out how to make the following
> > > adjustment.
> > >
> > > If a student pays with a credit card and drops at some point and is
> > > eligible for a refund, we want to adjust the student account and
> > > issue a refund through the Credit Card Machine to their credit card.
> > >
> > >
> > > Datatel's refund program, automatically generates vouchers which
> > > means Accounts Payable would issue them a check. We do not want
> > > checks cut.
> > >
> > > If we use CRRE, we have to enter whether it is a Correction,
> > > Reversal, or Returned Payment (NSF Check). A correction and a
> > > reversal will back off the entire payment and of course we do not
> > > want the NSF Check.
> > >
> > > Does anyone have a procedure they do that works like this?
> > >
> > > Does anyone have a procedure they do that would even be better?
> > >
> > >
> > >
> > >
> > > Barbara Suttles, Accounts Receivable Coordinator
> > > Spartanburg Technical College Business Office
> > > suttlesb@spt.tec.sc.us
> > >
> > >
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>
>
>*********************************
>Deborah Tran
>Director of Fiscal Services
>UC Hastings College of the Law
>200 McAllister Street
>San Francisco, CA 94102-4978
>Phone: (415) 565-4740
>Fax: (415) 565-4698
>********************************
>----
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