RE: Enrollment management ideas

From: Boord, Peggy (pboord@ju.edu)
Date: Tue Aug 28 2001 - 18:10:47 EDT


We bill our students in mid July for classes beginning August 28th. The
payment is due August 17th. Students who register prior to August 17th and
not paid by August 17th are charged a $100 late payment fee. We felt it had
to be significant or it would not be effective. Students who register after
August 17th are charged a $100 late registration fee. By doing this, the
late payment and late registration fees are synced up, avoiding late
registration as a means of avoiding the $100 fee. New students are not
charged these fees. We have similar dates for the Spring semester.

We begin the process of canceling registrations after the first week of
class. We do not do this in any automated fashion. Rather, it is an
extremely arduous task. Many areas of the university get involved and
contact students individually.

We have seen a dramatic improvement in cash flow and tuition payment.

-----Original Message-----
From: Deb Brondsema [mailto:Deb.Brondsema@davenport.edu]
Sent: Tuesday, August 28, 2001 3:57 PM
To: bursar-l@virginia.edu
Subject: Re: Enrollment management ideas

Yes, we do charge the late fee to students who wait to register for classes
until after the tuition due date..... unless, and there are always
exceptions, they are a new student or are a returning student that had
stopped attending for a couple of terms.

Deb Brondsema
Director of Business Services
Davenport University

>>> "Tamara Rogers" <trogers@depaul.edu> 08/28/01 10:30AM >>>
Do you charge that late fee to those students who wait and register after
your tuition due date?

>>> Deb Brondsema <Deb.Brondsema@davenport.edu> 08/28/01 08:51AM >>>
We require payment for our terms 4 weeks prior to the beginning of the
term. If students pay their bill after that "last day to pay", they are
charged a $50 Late Payment Fee. We did charge $20 as a Late Payment Fee,b
   ut the students brushed it off. $50 may not be enough, we will take
alooka
   t that this year.

Deb Brondsema
Director of Business Services
Davenport University

>>> Belinda Higginbotham <Belinda.Higginbotham@wku.edu> 08/27/01 05:54PM
>>>
I have been asked to come up with ideas of how to use fee payment as a more
useful tool for enrollment management.

We bill our students for the fall semester in mid-July with a due date
approximately 10 days before classes begin. We drop students for
non-payment
if not paid by that due date. The students that register after mid-July are
not billed until mid-August with fee payment due mid-September. Our deans
are
concerned that students are delaying their registration so they can pay
later. They are further concerned that because of this, we do not have a
handle on who is truly planning to attend.

I am looking for suggestions on how your institution uses fee payment and
drop
for non-payment as an enrollment tool. I would also appreciate information
if
you do something from another section of the university to manage who will
attend and who will not attend. Also, if you have tried something and it
didn't work, please let me know that.

As always, thank you for your help.

Belinda Higginbotham
Bursar



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