(no subject)

From: Stephen G. Schissler (schissle@xu.edu)
Date: Thu Jul 19 2001 - 11:07:00 EDT


Hi Peter,

At Xavier we launched our web processes last year. We developed a site
called Student Online Services. At this site, students can access the
detail of their account and make a payment. They need some private data to
make their initial sign-in and then they set up their password for future
use. If students want to give their parents their password, then parents
will have the same access. Otherwise no account access for parents. We
did set up a second avenue to make web payments for parents, or anyone
else, if they know the student's social security number. We are finding
our graduate students use this feature because they don't want to fool with
the data needed to set up a password. When someone makes a payment through
the second avenue, they get a confirmation with a receipt number that they
can print off. They do not get a confirmation of the student's name. This
second avenue gives parents a route to make payments without violating any
FERPA policies. We have had very little complaints with this process. I
like that it puts the responsibility of parental access in the student's
hands. Hope this helps. Feel free to call.

Steve Schissler

At 05:44 PM 7/18/2001 -0400, you wrote:

>At the University of San Francisco we are about to launch our Web payment
>page. I am interested in how other schools are approaching bill
>presentment. Obviously, students will be able to view the detail and
>balance but we are still discussing what will be presented to the
>parent/sponsor,if anything at all.
>
>Any input is greatly appreciated.
>
>Thanks,
>
>Peter Helldoerfer
>University of San Francisco
>Project Manager, Business and Finance

*********************************************************
  Stephen G. Schissler, Bursar Office: 513-745-4834
  Xavier University Fax: 513-745-2926
  3800 Victory Parkway schissle@admin.xu.edu
  Cincinnati, Oh 45207-3181

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