From: Brooks, Susan (sbrooks@email.uncc.edu)
Date: Wed Jun 06 2001 - 20:52:10 EDT
This question is for those schools that are using the SCT Plus products
(FRS, SIS) AND are doing student refunds through direct deposit:
1. Are you using the EFT process within FRS?
2. Are you using EDISmart?
3. Are you prenoting these transactions? If yes, how long is it taking you
to receive confirmation information back from the bank?
4. How many employees do you have devoted to this process in the student
accounts area (e.g., data entry, problem resolution, reconciliation)?
5. How many students do you have signed up for direct deposit of student
refunds?
6. Do you allow the students to sign up for direct deposit over the web?
Any help or insights you could provide would be very helpful.
Susan Brooks
UNC Charlotte
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