From: Rachael Szafir (Rachael_Szafir@finance.neu.edu)
Date: Thu Jan 18 2001 - 13:11:33 EST
Student Financial Services Representative
Provide financial aid information to students; liquidate receivables;
resolve customer problems. Advise students & families regarding loan
programs, Financial Aid processes & deadlines, billing information, etc.
Follow up on internal and external requests for information. Resolve
Financial Aid documentation issues & recommend appropriate action for most
effective aid programs (focus on resolution of core issues & problems).
Provide student refund information consistent with federal regulations.
Provide tuition adjustment policy and resolution. Must be a high school
graduate plus 2 years vocational/business school with 3 years general
business experience. Must also be strongly committed to customer service and
able to deal diplomatically & effectively with difficult customers.
Empathetic professional who can assess needs & solve problems. Please fax
or e-mail resume to:
Northeastern University Attn: Martin J.
Damian 360 Huntington Avenue 249 RI Boston, MA 02115
fax 617-373-8815 or e-mail
Martin_Damian@finance.neu.edu <mailto:Martin_Damian@finance.neu.edu>
Rachael Szafir
Northeastern University
Finance Assistant
360 Huntington Ave, 249RI
Boston, MA 02115
617-373-2111
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