Re: [Fwd: Cashiering Survey]

From: Nancy Colsman, Bursar (ncolsman@falcon.tamucc.edu)
Date: Mon Jun 19 2000 - 11:29:37 EDT

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At 02:20 PM 6/16/00 -0400, Gayle Callahan wrote:
>
>Thanks to all who have responded the Cashiering Survey. I have over 40
>responses! As I am working on compiling them, I realized I left off a
>very important question when I re-typed it into email!
>
>If those of you who have responded could answer the following I would
>appreciate it:
>
> Do you offer installment payment plan?
> If so, do the cashiers post those payments or are they
> loaded programmatically into student accounts?
 CASHIERS POST THE PAYMENTS
>
>In the other types of payments a few additional ideas have come up:
>
> Post to Post to
> Student GL in
> Account Batch
>Transcripts N/A NO CHARGE
>Library fines pay at Business office with memo from library
> into ancilliary cash system using "ACCESS"
Health Ins separate
>ID cards yes as part of normal-mandatory charges from
 a table of fees
>
>For anyone who still wants to complete the survey, it follows:
>
>Thanks again!
>
>--
>Gayle K. Callahan
>Bursar
>P.O. Box 1042
>Office of the Bursar
>Southern Illinois University Edwardsville
>Edwardsville, IL 62026
>
>e-mail gcallah@siue.edu
>phone (618) 650-3138
>fax (618) 650-2971
>Bursar Home page www.siue.edu/BURSAR
>SIUE Home page www.siue.edu
>
>Received: from mail.virginia.edu (mail.Virginia.EDU [128.143.2.9])
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>Date: Thu, 08 Jun 2000 08:37:17 -0400
>To: bursar-l@virginia.edu
>From: Gayle Callahan <gcallah@siue.edu>
>Subject: Cashiering Survey
>Mime-Version: 1.0
>Precedence: bulk
>Content-Type: multipart/alternative;
> boundary="=====================_1235171==_.ALT"
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>
>Hello All,
>
>I would like to conduct another survey. This time of Cashiering Hours and
>Services. I will compile the results and get them back to you, hopefully
>by late June. Please be sure to include your name and phone number so that
>I can follow up with you if I need any clarification. If you prefer, you
>can print off and mail or fax to me.
>
>As always, thanks for all of your help!
>
>Gayle
>
>Institutional Information:
>
>Name of College or University Texas A & M University--Corpus Christi
>Public ___x_____
>Private ________
>2-Year _______
>Number of students (headcount) approx. 6,700_____________
>
>Student Accounts Receivable System: _SIS --IA+________
> (SIS, Banner, PeopleSoft, legacy, other)
>
>Cashiering System: _SIS and in-house written one for Auxiliary
receipting (from Alumni-Foundation; Colleges; Athletics)________
> (CASHNet, CORE, other)
>
>Cashiering Hours:
>Regular hours _Monday--Thursday 8:00am to 7:00pm; Fridays 8:00am to 3:00
pm_________
>Evening/Weekend hours ________
>Extended hours during Peak periods Sat. &/or Sun if Freshmen
registering--usually 4 hours____________
>
>
>
>Cashier Staffing:
># of Full-time Cashiers _2________
># of Part-time Cashiers ________
> FTE of Part-time __________
># of Students working as Cashiers _usually 4_part-time_____
># of Cashier Supervisors ____1______
># of Vault Cashiers no, ___the Superviser acts as Vault Cashier______
> Describe Vault Cashier duties ______
>Do you have any additional help during peak periods?
> If so, please describe. Yes, we hire 6 to 8 students during Open
 Registration as additional Cashiers
>
>Payment Methods (check all that apply)
>Cash and Check ____x___
>Credit Cards _______x___
>Debit Cards __x________
>ACH debit ___________
>IVR _____________
>Web __x_________ How long started in Nov. 99 for_Spring, Summer 2000,
etc._____
>Lockbox ___________
>
>Payments taken for items other than tuition and fees. Please specify if
>posted to student account or to general ledger in batch:
>
> Student GL in
> Account Batch
>Receipts from other
> departments x
>Application fees x
>Graduation fees n/a
>Parking fines x
>Parking decals x
>Telephone payments x
>Other (please describe)
>
>Other Duties of Cashiers (check all that apply):
>Cash Checks for Students ______
> Limit? _____
>Cash Checks for Faculty/Staff __x___
> Limit? $25._____
>Disburse Pay checks ___x_____
>Disburse and take repayment of Short Term Loans __x_____
>Disburse Refund checks usu. mailed out; but some at window________
>Disburse Travel Advances __x______
>Answer Phone inquiries about student accounts We have a Telephone staff
for that________
>Other (please describe) __________
>
>Misc.
>Who balances and closes the cashiering sessions?
> All cashiers at end of day; verified by Supervisor; then re-checked by
Comptroller's Office
>When are cashier sessions closed? at end of their shift
>
>Who prepares the deposit to go to the bank?
> each cashier, with one acting as auditor-deposit preparer
>Who balances to the bank?
 The Comptroller's Office
>
>Please provide any additional information you would like to:
>
>Your Name: Nancy Colsman___________
>
>Title: Bursar___________
>
>Phone Number 361-825-5975______________
>
>May I publish your name and email address with the results? yes_________
> If not, I will publish only the institution name.
>
>Thanks Again!
>
>
>--
>Gayle K. Callahan
>Bursar
>P.O. Box 1042
>Office of the Bursar
>Southern Illinois University Edwardsville
>Edwardsville, IL 62026
>
>e-mail gcallah@siue.edu
>phone (618) 650-3138
>fax (618) 650-2971
>Bursar Home page www.siue.edu/BURSAR
>SIUE Home page www.siue.edu
> <html>
>  
>Thanks to all who have responded the Cashiering Survey. I have over 40
>responses!  As I am working on compiling them,  I realized I
>left off a very important question when I re-typed it into email! 
> 
>If those of you who have responded could answer the following I would
>appreciate it: 
> 
>    Do you offer installment payment
>plan? 
>        If so,
>do the cashiers post those payments or are they 
>        loaded
>programmatically into student accounts? 
> 
>In the other types of payments  a few additional ideas have come up:
> 
> 
>            &nb
sp;          
>Post
>to            
>Post to 
>            &nb
sp;          
>Student            
>GL in 
>            &nb
sp;          
>Account           Batch
> 
>Transcripts 
>Library fines 
>Health Ins 
>ID cards 
> 
>For anyone who still wants to complete the survey, it follows: 
> 
>Thanks again! 
> 
>-- 
>Gayle K. Callahan 
>Bursar 
>P.O. Box 1042 
>Office of the Bursar 
>Southern Illinois University Edwardsville 
>Edwardsville, IL  62026 
> 
>e-mail            
>gcallah@siue.edu 
>phone            
>(618) 650-3138 
>fax            
    
>(618) 650-2971 
>Bursar Home page  
>www.siue.edu<a
href="http://www.siue.edu/BURSAR" eudora="autourl">/BURSAR</a>
> 
>SIUE Home page     <a href="http://www.siue.edu/"
eudora="autourl">www</a>.siue.<a href="http://www.siue.edu/"
eudora="autourl">edu</a> 
>  
>Received: from mail.virginia.edu (mail.Virginia.EDU [128.143.2.9]) 
><x-tab>        </x-tab>by
mail.isg.siue.edu (8.9.1/8.9.1) with SMTP id IAA11161; 
><x-tab>        </x-tab>Thu, 8 Jun
2000 08:01:22 -0500 (CDT) 
>Received: from Virginia.EDU by mail.virginia.edu id aa08863; 8 Jun 2000
8:36 EDT 
>Received: from tetra.mail.virginia.edu by mail.virginia.edu id aa08848; 
>          8 Jun 2000 8:23
EDT 
>Received: from hmfnz.l1.mail.virginia.edu (bootp-60-176.bootp.Virginia.EDU
[128.143.60.176]) 
><x-tab>        </x-tab>by
tetra.mail.Virginia.EDU (8.8.7/8.8.7) with ESMTP id IAA12794 
><x-tab>        </x-tab>for
<bursar-l@virginia.edu>; Thu, 8 Jun 2000 08:23:49 -0400 (EDT) 
>Message-Id: <4.3.0.20000608083713.00b3ee60@l1.mail.virginia.edu> 
>X-Sender: lsa3h@l1.mail.virginia.edu 
>X-Mailer: QUALCOMM Windows Eudora Version 4.3 
>Date: Thu, 08 Jun 2000 08:37:17 -0400 
>To: bursar-l@virginia.edu 
>From: Gayle Callahan <gcallah@siue.edu> 
>Subject: Cashiering Survey 
>Mime-Version: 1.0 
>Precedence: bulk 
>Content-Type: multipart/alternative; 
><x-tab>        </x-tab>boundary=&qu
ot;=====================_1235171==_.ALT" 
>X-Mozilla-Status2: 00000000 
> 
>Hello All, 
> 
>I would like to conduct another survey. This time of Cashiering Hours and
Services.  I will compile the results and get them back to you,
hopefully by late June.  Please be sure to include your name and phone
number so that I can follow up with you if I need any clarification. 
If you prefer, you can print off and mail or fax to me. 
> 
>As always, thanks for all of your help! 
> 
>Gayle 
> 
>Institutional Information:
><dl>
><dd> 
><dd>Name of College or University  _____________
><dd>Public  ________
><dd>Private ________
><dd>2-Year  _______
><dd>Number of students (headcount)  _____________ 
> 
>
><dd>Student Accounts Receivable System: _________
><dd>    (SIS, Banner, PeopleSoft, legacy,
other) 
> 
>
><dd>Cashiering System:  _________
><dd>    (CASHNet, CORE, other)
><dd> 
></dl>Cashiering Hours:
><dl>
><dd>Regular hours __________
><dd>Evening/Weekend hours  ________
><dd>Extended hours during Peak periods ____________ 
> 
> 
> 
>
></dl>Cashier Staffing:
><dl>
><dd># of Full-time Cashiers  _________
><dd># of Part-time Cashiers  _________
><dd>    FTE of Part-time  __________
><dd># of Students working as Cashiers  _______
><dd># of Cashier Supervisors   __________
><dd># of Vault Cashiers  _________
><dd>    Describe Vault Cashier duties  ______
><dd>Do you have any additional help during peak periods?
><dd>    If so, please describe.
><dd> 
></dl>Payment Methods (check all that apply)
><dl>
><dd>Cash and Check  _______
><dd>Credit Cards  __________
><dd>Debit Cards __________
><dd>ACH debit  ___________
><dd>IVR  _____________
><dd>Web  ___________     How long  _______
><dd>Lockbox  ___________
><dd> 
></dl>Payments taken for items other than tuition and
fees.  Please specify if posted to student account or to general ledger
in batch: 
> 
>            &nb
sp;            &
nbsp;           &nbsp
; 
Student            GL
in 
>            &nb
sp;            &
nbsp;           &nbsp
;  Account          
Batch 
>Receipts from other 
>    departments 
>Application fees 
>Graduation fees 
>Parking fines 
>Parking decals 
>Telephone payments 
>Other (please describe) 
> 
>Other Duties of Cashiers (check all that
apply):
><dl>
><dd>Cash Checks for Students  ______
><dd>    Limit?  _____
><dd>Cash Checks for Faculty/Staff   _____
><dd>    Limit?  _____
><dd>Disburse Pay checks    ________
><dd>Disburse and take repayment of Short Term Loans  _______
><dd>Disburse Refund checks  ________
><dd>Disburse Travel Advances  ________
><dd>Answer Phone inquiries about student accounts  ________
><dd>Other (please describe)  __________
><dd> 
></dl>Misc.
><dl>
><dd>Who balances and closes the cashiering sessions? 
> 
>
><dd>When are cashier sessions closed? 
> 
>
><dd>Who prepares the deposit to go to the bank? 
> 
>
><dd>Who balances to the bank?
><dd> 
></dl>Please provide any additional information you
would like to: 
> 
>Your Name  ___________ 
> 
>Title  ___________ 
> 
>Phone Number  ______________ 
> 
>May I publish your name and email address with the results?  _________
 
>    If not, I will publish only the institution name. 
> 
>Thanks Again! 
>  
> 
>-- 
>Gayle K. Callahan 
>Bursar 
>P.O. Box 1042 
>Office of the Bursar 
>Southern Illinois University Edwardsville 
>Edwardsville, IL  62026 
> 
>e-mail           &nb
sp; gcallah@siue.edu 
>phone           &nbs
p; (618) 650-3138 
>fax            
     (618) 650-2971 
>Bursar Home page   <a href="http://www.siue.edu/BURSAR"
eudora="autourl">www.</a>siue.edu<a href="http://www.siue.edu/BURSAR"
eudora="autourl">/BURSAR</a> 
>SIUE Home page     <a href="http://www.siue.edu/"
eudora="autourl">www.</a>siue<a href="http://www.siue.edu/"
eudora="autourl">.edu</a> 
>  </html>
>

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