From: Gayle Callahan (gcallah@siue.edu)
Date: Fri Jun 16 2000 - 14:20:44 EDT
Thanks to all who have responded the Cashiering Survey. I have over 40
responses! As I am working on compiling them, I realized I left off a
very important question when I re-typed it into email!
If those of you who have responded could answer the following I would
appreciate it:
Do you offer installment payment plan?
If so, do the cashiers post those payments or are they
loaded programmatically into student accounts?
In the other types of payments a few additional ideas have come up:
Post to Post to
Student GL in
Account Batch
Transcripts
Library fines
Health Ins
ID cards
For anyone who still wants to complete the survey, it follows:
Thanks again!
-- Gayle K. Callahan Bursar P.O. Box 1042 Office of the Bursar Southern Illinois University Edwardsville Edwardsville, IL 62026e-mail gcallah@siue.edu phone (618) 650-3138 fax (618) 650-2971 Bursar Home page www.siue.edu/BURSAR SIUE Home page www.siue.edu
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Hello All,
I would like to conduct another survey. This time of Cashiering Hours and Services. I will compile the results and get them back to you, hopefully by late June. Please be sure to include your name and phone number so that I can follow up with you if I need any clarification. If you prefer, you can print off and mail or fax to me.
As always, thanks for all of your help!
Gayle
Institutional Information:
Name of College or University _____________ Public ________ Private ________ 2-Year _______ Number of students (headcount) _____________
Student Accounts Receivable System: _________ (SIS, Banner, PeopleSoft, legacy, other)
Cashiering System: _________ (CASHNet, CORE, other)
Cashiering Hours: Regular hours __________ Evening/Weekend hours ________ Extended hours during Peak periods ____________
Cashier Staffing: # of Full-time Cashiers _________ # of Part-time Cashiers _________ FTE of Part-time __________ # of Students working as Cashiers _______ # of Cashier Supervisors __________ # of Vault Cashiers _________ Describe Vault Cashier duties ______ Do you have any additional help during peak periods? If so, please describe.
Payment Methods (check all that apply) Cash and Check _______ Credit Cards __________ Debit Cards __________ ACH debit ___________ IVR _____________ Web ___________ How long _______ Lockbox ___________
Payments taken for items other than tuition and fees. Please specify if posted to student account or to general ledger in batch:
Student GL in Account Batch Receipts from other departments Application fees Graduation fees Parking fines Parking decals Telephone payments Other (please describe)
Other Duties of Cashiers (check all that apply): Cash Checks for Students ______ Limit? _____ Cash Checks for Faculty/Staff _____ Limit? _____ Disburse Pay checks ________ Disburse and take repayment of Short Term Loans _______ Disburse Refund checks ________ Disburse Travel Advances ________ Answer Phone inquiries about student accounts ________ Other (please describe) __________
Misc. Who balances and closes the cashiering sessions?
When are cashier sessions closed?
Who prepares the deposit to go to the bank?
Who balances to the bank?
Please provide any additional information you would like to:
Your Name ___________
Title ___________
Phone Number ______________
May I publish your name and email address with the results? _________ If not, I will publish only the institution name.
Thanks Again!
-- Gayle K. Callahan Bursar P.O. Box 1042 Office of the Bursar Southern Illinois University Edwardsville Edwardsville, IL 62026
e-mail gcallah@siue.edu phone (618) 650-3138 fax (618) 650-2971 Bursar Home page www.siue.edu/BURSAR SIUE Home page www.siue.edu
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