From: David M. Henry (DHenry@uwyo.edu)
Date: Tue Jan 25 2000 - 10:18:59 EST
Gayle,
I have answered below each question.
David M. Henry
Programmer Analyst, Executive
University of Wyoming
(307) 766-3403
> -----Original Message-----
> From: Gayle Callahan [SMTP:gcallah@siue.edu]
> Sent: Monday, January 24, 2000 2:33 PM
> To: br-idms@pinnhp2.pinnsoft.com; National Bursar List Serve
> Subject: Credit Card Usage and Automated Payments
>
>
> For those of you who offer touchtone or web payments, I'd like to get
> your experience in the impact on the credit card discount fees.
>
> 1) How long have you offered each of these options?
> a) Touchtone?
> b) Web?
Touchtone since August 1999.
Web will be installed Feb 2000 with a go-live date in April.
> 2) Have more students paid by credit card because of these options? If
> so, what percent increase have you noticed?
More students are paying by credit card, but that may be a
trend not
necessarily associated with our offering of touchtone
payment. We
have seen an increase in use over time, but nothing very
dramatic.
We started taking credit cards in January 1998 and realized
a 134%
increase in revenue collected via cards when comparing the
second half of
the year to the first half. After that, things leveled out
some. The 3rd
six-month period usage increased only 19%. Then we added
Touchtone
credit card payments and saw another increase of 30% for the
last 6-month
period ending Dec. 31st, 1999. Not conclusive that
Touchtone has made
any impact on the student's habits.
> 3) Do you use Address Verification Software? If so, what percent
> provide the accurate data?
No.
> 4) What software do you use to receive these payments, such as Banner
> or Cashnet or a homegrown system:
> Touchtone ___
> Web ______
CASHNet Touchtone
CASHNet Web (in April)
> 5) Do you charge any service fees for using technology? If so, how
> much?
No. Our Admin. & Finance division pays the discount fee as
a cost
of doing business.
> 6) Comments:
>
> I will be happy to compile the answers and send them back to the list in
> a couple of weeks. Thanks for all of your help.
We would like to see the end results of your survey.
Thanks. :)
> --
> Gayle K. Callahan
> Bursar
> P.O. Box 1042
> Office of the Bursar
> Southern Illinois University Edwardsville
> Edwardsville, IL 62026
>
> e-mail gcallah@siue.edu
> phone (618) 650-3138
> fax (618) 650-2971
> Bursar Home page www.siue.edu/BURSAR
> SIUE Home page www.siue.edu
>
>
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