Re: bursar-l: Datatel schools e-refund/e-check

I am interested in this information as well. Please respond to the list.

Ben Valentine '03, '07
Director, Student Accounts
Ashland University
Ph: (419) 289-5020
      (800) 882-1548, ext. 5020
Fax: (419) 289-5014
bvalenti_at_ashland.edu<mailto:bvalenti_at_ashland.edu>

________________________________
From: bursar-l-bounces_at_list.mail.virginia.edu [bursar-l-bounces_at_list.mail.virginia.edu] On Behalf Of Jay Harper [jharper2_at_elon.edu]
Sent: Wednesday, October 21, 2009 11:02 AM
To: bursar-l_at_list.mail.virginia.edu
Subject: bursar-l: Datatel schools e-refund/e-check

Good morning:

For those schools out there on Datatel, who is using the e-check/e-refund module for handling student refunds? If you are, would you answer the following? Thanks in advance.

Has the process overall been a positive one compared to generating paper checks?

How are you collecting the student banking information and then entering into Datatel?

Is the actual process within Datatel the same for the Bursar’s office? In other words are you still using RFND? Any changes there?

What happens with any transactions that “bounce back”?

__________________
Jay Harper '94
Bursar
Elon University
Campus Box 2050
P.O. Box 398
Elon, NC 27244
(336) 278-5277 phone
(336) 278-5276 fax
https://ebill.elon.edu
http://www.elon.edu/bursar

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Received on Wed Oct 21 2009 - 11:55:25 EDT