Date: Wed, 14 Oct 2009 09:17:34 -0400
Good morning all,
UMB is putting out a loan servicer RFP in the spring. Since we have been with the same servicer for about 30 years we have an understandable concern about conversion issues should we pick a new servicer this time around. We have a portfolio of about $30million in University held loans including Perkins, Health Professions, Nursing, Primary Care, Nurse Faculty and University private loans. I'm interested in feedback from any school that has been through a recent loan servicer conversion. I especially would like to know how long the conversion took and what problems/issues were faced during or because of the change in servicers.
Thanks for any insight you can share.
Judith A Archambault, MBA
Bursar
University of Maryland, Baltimore
Student Accounting
601 W. Lombard Street, Suite 206
Baltimore, MD 21201
phone (410)706-2929, fax (410)706-7429
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