Re: bursar-l: [Junk released by User action] Pending Financial Aid

Hello Julie.

We are a Banner school and we do memo-post aid - which effectively
reduces amount due out of pocket (if there is any).

The memos do not expire until after aid is paid...which is after we do a
drop for non-attendance...which is about the 6th week of the semester.

We also have the nasty problem of aid not materializing as expected.
This phenomenon has been the subject of countless meetings over the
years! Unfortunately, we do not follow-up with another drop for those
accounts that are unpaid.

Loretta

Loretta Chrzan-Williams

Director, Student Accounts

Monroe Community College

1000 East Henrietta Road

Rochester, New York 14623

585-292-2288

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From: bursar-l-bounces_at_list.mail.virginia.edu
[mailto:bursar-l-bounces_at_list.mail.virginia.edu] On Behalf Of Cannon,
Julie
Sent: Friday, March 20, 2009 4:01 PM
To: bursar-l_at_virginia.edu
Subject: [Junk released by User action] bursar-l: Pending Financial Aid

Our Business Services office would like to find out how other schools
handle

the memo posting or confirmation of pending estimated financial aid
during the

start of the semester as students are paying and finalizing for classes.

We have a process that puts confirmations of pending estimated financial
aid

and displays it as a credit thus reducing the amount the student needs
to pay

in order to finalize their registration. Our final payment deadline is
the 15th

class day. All students not finalized are cancelled. The students that
finalized

their registration bill with the use of memo/confirmed aid are not
cancelled.

There are times when the actual financial aid never comes due to lack of

follow up on the student's part or due to new financial issues that
result in a

lesser amount awarded. This obviously creates collection problems for
us in

our Student Account Services area.

We are interested in knowing if other schools that are memo posting or

confirming estimated financial aid on student accounts expire those at
some

point and if so when those expirations occur. And once those expire do
you

then follow up with a cancellation of classes for any students that are
not

paid?

Julie Cannon

Assistant Director of Business Services

Student Account Services

The University of Montana

32 Campus Drive

Missoula, MT 59812

(406) 243-2437

julie.cannon_at_umontana.edu

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Received on Tue Mar 24 2009 - 14:06:21 EDT