Re: bursar-l: service chgs/internal col chgs

Hi Geri,

Will you please send me a copy of the compilation? At Pacific, we charge
a monthly late fee of $50 for any balances greater than $250. We do not
contact students directly that are delinquent except via their monthly
electronic bill. If the student leaves the university with a balance, we
transfer the account to the Student Loans/Collections Department for
servicing. We assess a $15 collections fee once the balance reaches a 90
delinquent status within the Loan Department. We assign these balances
to outside collection agencies after internal collection efforts fail.

I hope this was helpful!

Have a great day,

Suzette

Suzette Calderone, MBA

Bursar

University of the Pacific

Telephone (209) 946-2446

Fax (209) 946-2653

scaldero_at_pacific.edu <mailto:scaldero_at_pacific.edu>

________________________________

From: bursar-l-bounces_at_list.mail.virginia.edu
[mailto:bursar-l-bounces_at_list.mail.virginia.edu] On Behalf Of Landwehr,
Geri
Sent: Thursday, February 19, 2009 7:53 AM
To: bursar-l_at_list.mail.Virginia.EDU
Subject: bursar-l: service chgs/internal col chgs

Hello again! You have all been so helpful with the registration policy
that of course, I need your help again. I do have a compilation of all
the responses on the registration policies and those of you who would
like that - just email me and I will send it to you.

This time I would like to know if you charge a fee for students with a
past due balance - if so is it a service charge that is percentage
based, is it more of a late fee that is based on how much is owed or
what.

My next question is- if you have an internal collection area - what
percentage do you charge the students for internal collection?

Thanks so much - you are all awesome!

Geri Landwehr

Bursar

University of Northern Colorado

(970) 351-1824

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